Reference

What You Agree To When You Play at 345pkr

Using 345pkr means you accept the terms set out on this page. Access is subject to local law and is available only in eligible regions — if you are in Pakistan and local law permits, these are the rules that govern your account, your…

Account TermsPrivacy and DataPayment RulesJurisdiction NoticePolicy Contact
345pkr What You Agree To When You Play at 345pkr
DATA AND ACCOUNT SECURITY

How 345pkr Handles Your Data

Your account data — name, registered wallet number, transaction history — is stored and used only to operate your account and comply with applicable requirements. We do not sell personal data to third parties for marketing. Here is how the key areas work in practice.

Cookie Policy

We use session and analytics cookies. Session cookies keep you logged in; analytics cookies are anonymised. You can reject non-essential cookies via the banner at first visit.

Data Retention

Account data is held for as long as your account is active and for a period after closure as required by applicable regulations. Request deletion via the policy contact email.

Account Security

Login uses OTP sent to your registered mobile number. If your number changes, update it through Account Settings before your next session to avoid being locked out.

Requesting Your Data

To see what data we hold or to request a correction, email the policy contact address with your account ID and registered JazzCash or Easypaisa number for verification.

POLICY CONTACT PATHS

How to Reach Us About Legal Queries

If you need to raise a policy question, dispute a transaction, or request account data, use the channels below. Queries sent through the right channel reach the right team and get resolved faster — a general chat message about a withdrawal dispute will be redirected, so use the dedicated path from the start.

Account and Policy Email Send legal or policy queries to our support address listed in your account settings. Include your registered wallet number for faster routing.
Live Chat — Account Help Live chat handles account access, wallet verification, and policy clarifications. Available during listed support hours shown inside your account dashboard.
Wallet Dispute Form For JazzCash, Easypaisa, or Raast transaction disputes, use the in-app dispute form under Account — Transactions — Raise a Query.

Common Legal and Policy Questions

These cover the questions we see most often about account terms, data rights, and how policy applies to your account in Pakistan.

Access depends on local law and is available only where local regulations permit. Check your local rules before registering. We apply geo-checks at every login to enforce regional restrictions.

Go to Account Settings and select Close Account. Any remaining wallet balance is returned to your registered JazzCash, Easypaisa, or Raast account after a standard verification check.

We collect your registered name, mobile number, wallet payment details, and session and transaction history. This data is used to run your account and meet applicable legal requirements.

Yes. Email the policy contact address with your account ID and your registered payment number. We will respond within the timeframe required by applicable data rules.

Use the dispute form under Account — Transactions — Raise a Query. Include the transaction reference and the wallet number you sent from. Our team reviews and responds through the same form.

We post a notice on your login screen when terms are updated. Continued use after that notice means you accept the new terms. If you disagree, close your account before the stated effective date.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.