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How 345pkr Handles Your Personal Information

This Privacy Policy covers exactly what data 345pkr collects from your account, how we store it, and who we share it with — written plainly so you can read it without a legal degree.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedNo data sold to third partiesYour right to request deletionPakistan-region scope
345pkr How 345pkr Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have a question about how your data is handled, want to request a copy of what we hold, or need to flag a concern, our support team is the right place to start. You can reach us through live chat inside your account, by email, or through the in-app help section on mobile.

Team online

Live Chat

Open your account on the 345pkr app or site, tap the chat icon and select the Privacy and Data topic to reach the right team directly.

Email Support

Send your data request or privacy question to our support email address found in the Help section of your account settings page.

In-App Help

Inside the mobile app, go to Settings, then Help, then Data and Privacy to find request forms and policy contact links in one place.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at 345pkr is built around a few practical controls rather than vague promises. SSL encryption covers every connection between your device and our servers. Account access uses OTP verification on login so a stolen password alone is not enough to enter your account. We keep your data only as long as it is needed for the purpose it was collected — transaction records are retained to meet financial reconciliation requirements, and account data is removed upon a verified deletion request. Here is what each area of our data practice looks like in real terms.

Encryption and Transmission

All data sent between your device and our platform travels over SSL. This applies to account logins, deposit submissions via JazzCash or Easypaisa, and any form you complete inside your wallet.

Cookie Use and Preferences

We use session cookies to keep you logged in and functional cookies to remember your lobby layout. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

Account data is held while your account remains active and for a defined period after closure to meet any applicable financial or legal obligations under local law.

Account Security Controls

OTP verification on login means every new session requires a one-time code sent to your registered number — a direct check that you are the person accessing the account.

Common Questions About Your Data at 345pkr

These are the questions we hear most when it comes to data, account privacy and how your information is handled. If your question is not listed here, reach us through live chat or the in-app help section.

We collect your name, contact number, email and device details during registration. Payment method information, such as a JazzCash or Easypaisa transaction reference, is added when you make a deposit.

We share data only with payment processors — JazzCash, Easypaisa, Raast — to complete your transactions, and with regulatory bodies if required by applicable law. We do not sell or rent your information.

Go to Settings in your account, open the Help section, and select Data and Privacy. You can submit a data access request there and our team will respond through your registered contact details.

Yes. Submit a deletion request through the Data and Privacy section in your account settings or contact us via live chat. Verification of your identity is required before any deletion is processed.

Transaction records, including Raast, JazzCash and Easypaisa transfers, are retained for the period needed to meet financial reconciliation and any applicable legal obligations, then removed from active systems.

Yes. Every login requires OTP verification sent to your registered number, and all connections are SSL-encrypted. Your mobile banking PIN for JazzCash or Easypaisa is never stored on our servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.